Terms & Conditions

 Booking Terms and Conditions With Alexandra Komodo Tour

Booking terms and conditions with Alexandra Komodo Tour are an absolute condition that all participants must obey and understand for both parties. Please read carefully to avoid misunderstanding while you book the tour with us.

term & conditions
Our Team Alexandra Komodo tour

Reservations: Term & Conditions

  1. All reservations require via email or through WhatsApp
  2. All our reservation computerized system & up to date
  3. Confirmation your booking, we note on our reservation system & check daily
  4. Name list and details of arrival and departure shall follow every booking
  5. A deposit is require to secure your booking, 30 % of the total amount
  6. Get a payment confirmation electronic voucher after send deposit
  7. All prices we present in the tour package can be change and are not final yet until confirmed to book the tour

Cancellation and no-show fee: Term & Conditions

  1. Full refund if you cancel the booking within 7 days.
  2. We will charge 50% if you cancel the booking within 3 days
  3. A full charge of the deposit if you cancel within 2x 24 hours of the total amount.
  4. We are not responsible for flight Cancel, delays or luggage lost

Terms of payment Conditions

  • All transactions will be based on full advance payment at least 5 days before each arrival date for group
  • We require a 30% deposit in advance once the tour is confirm. The payment can be settle through Bank account.
  • We are not responsible for any Bank fee during the transfer process.
  • An additional 3% tax payment through credit card (VISA and Master card) and 5% to PayPal.
  • The Balance payment will Collect in cash or Bank transfer on arrival.

The Payment to our Bank Account: 

Bank Name              : Bank BCA (Bank Central Asia)
Beneficiary Name : Margaretha F Yunita
Account number   :  7535016381
Bank Address         : Kawasan Komersial Marina, GF A6, Labuan Bajo. Flores

Privacy policy

Your data on the reservation is secure & safe

Other Notes:

  • We only send you the payment confirmation via email or WhatsApp when we receive the payment notice from the bank deposit
  • Our services exclude insurance. If you want to have insurance during the tour, we can help to make one (additional cost charge)

Motto success

Income from our company from the services you order, we use a part of it for donations to orphanages, repairing worship facilities & helping school dropouts whose parents are less able to continue their schooling, especially those learning about tourism.